I've had some really stupid issues with UPS Supplied printers before where they had to give me a generic driver that fixed other issues with them not printing. I would contact UPS Support, if the Fed ex work then the UPS should too. I have loaded all the drivers for Zebra Printers. Our warehouse guys are awesome, but I still have no intention of giving them access to the server even with the most restricted rights.ĭesktop OS is Windows 7 and RDP server is 2012. I did however add the printer as a shared printer and was able to print a label that way but only through the full blown Remote Desktop to the server which is not ideal. I did try through full Remote Desktop and no joy on a redirected printer. Again I really don't think this is it but I can't think of anything else right now.īetween the Xerox and the HP Printer no, but I have found articles stating that our particular model of HP has issues with printer redirection which is no big deal as a Xerox is close by so prints of invoices and packing slips and things of that nature can be printed there. Is there any other difference between the Xerox and HPs, are the HPs connected locally and the Xerox networked or vice versa? Can you give any of these users a full remote desktop to see if they can print, not just remoteapp, like I said, I'm no expert but it sounds like local printers are not redirecting properly at all.Īnother kind of out there idea, I don't think this is an issue but are you using wildly different versions of windows between the server and client, what I am thinking here is a complete failure of the server to load the driver. Hmm, I'm not expert in this, luckily it just works for us. I have been looking for a solution but have thus far turned up bupkis. Has anyone run into this before or can guide me in the right direction.

I also cannot print to a redirected HP Printer, yet the redirected Xerox printers seem to work just fine. When I go into the settings of the printers within Quickbooks through the Remote App is shows that the Printers are a available and selected. The label printers are ZP 505 printers for FedEx and a ZP 450 for UPS (printers provided by UPS and FedEx). Our issue is that when you connect through Remote App to Quickbooks and we try and print a label it does not print, it does not hang, it does not do anything and from all that I can tell the fact that I even clicked print seems to be completely non-existent. Since Quickbooks Support's recommended way of connecting to the Quickbooks application from a remote location is through Remote Desktop we went ahead and setup Quickbooks as a Remote App. Our label printers from FedEx and UPS are locally installed on our workstations at our warehouses. We recently setup Quickbooks Enterprise and are looking to utilize the FedEx and UPS shipping modules within Quickbooks to process our shipments. So here is the lay of the land, we have a main office and we have 2 remote warehouses.

Use zebra zp 505 driver not for fedex